FAQ's ⋆ SR Technicool Air Conditioning Pretoria

FAQ's

What are your delivery lead times?

Samsung, Alliance, LG, Midea 3-5 Business days

Where are you based, and which areas do you serve?

We are situated in Scientia in Pretoria and we service a radius of 50km. If you are unsure or have a larger project that falls out of our service radius, please make contact with us so that we can advise.

What are your shipping prices?

We offer different shipping options on different items on our website. On LG, Samsung, Alliance Residential and small commercial air conditioners we offer FREE Nationwide delivery. On all the other products we offer collection only, alternatively we can request a quotation from a courier company for the delivery cost. You are welcome to make contact with us in this regard.

How can I request a quote?

The easiest way to request a quotation is to send an email to sales@srtechnicool.co.za

Do you provide inspections before installation?

It depends on the specific application and requirements. For residential air conditioners it is usually not necessary to do a site visit in advance. We do have a few simple questions that we will ask you over email and if you can answer that for us we should be able to provide an accurate quotation. In more complicated situations we do offer free site inspections.

How long does installation take?

Midwall Split +/- 3 hours Other types of aircons depends on the application.

What type of air conditioning system is best for my home or office?

The best system depends on your space, usage, and budget. Split units are ideal for single rooms, while multi-split or ducted systems suit larger spaces or offices. Our team offers a free assessment to recommend the most efficient and cost-effective solution for your needs.

Do your systems use eco-friendly refrigerant gas?

Yes, we install systems that use modern, eco-friendly refrigerants such as R410A or R32, which are more energy-efficient and have a lower environmental impact than older gasses.

How often should I service my aircon?

We recommend servicing your unit at least once a year for residential use, and more frequently for commercial or high-usage environments. Regular servicing ensures efficiency, extends lifespan, and helps prevent costly breakdowns.

What are signs that my aircon needs repairs?

Common warning signs include: Error codes Weak airflow or warm air (when on cooling) Strange noises or vibrations Bad smells Water leaks Unusual increases in electricity usage If you notice any of these, contact us promptly to prevent further damage.

How much does a typical air conditioning installation cost?

Midwall Split R2 500 – R3 500 (Depending on the btu size) Pricing for light commercial and commercial air conditioner installations are available upon request.

Do your products and services come with a warranty?

Yes they all come with a warranty. Kindly refer to the warranty page on our website.

Are there financing options available?

Yes we do offer Mobicred to our clients and it will be visible upon checkout on our website.

Can I control my aircon remotely?

Yes, many modern aircon systems come with Wi-Fi or smart controls, allowing you to manage temperature and settings from your smartphone or tablet—even when you're not home. We can advise on compatible models and setup.

Do you assist with energy-efficient solutions?

Absolutely. We offer energy-efficient aircon units, inverter technology, and smart control options to help reduce electricity consumption and lower running costs.

How do I maintain my unit between services?

Simple steps include: Cleaning filters monthly Keeping the outdoor unit clear of debris Ensuring vents are not blocked Running the unit in fan mode occasionally to prevent mold These small tasks can keep your unit running smoothly between professional services.